FAQ
Ordering & Delivery
Q: Do you offer same-day flower delivery in Brisbane?
Yes! We offer same-day delivery across Brisbane if you place your order before 12 noon on weekdays and 10 am on Saturdays. In-store Collection available Monday to Sunday, we are open 7 days a week.
Q: Which suburbs do you deliver to?
We deliver throughout Brisbane, including Taringa, Toowong, St Lucia, Chelmer, Indooroopilly, and surrounding suburbs.
Q: Can I pick up my order instead of delivery?
Yes, you can choose in-store collection. Please note that Sunday orders are available for collection only.
Q: How much is delivery?
Delivery fees vary depending on your location in Brisbane. The exact fee will be shown at checkout.
Flowers & Products
Q: Are your flowers fresh?
Absolutely. We source only the freshest, seasonal blooms to ensure your arrangements last as long as possible.
Q: Can I request a custom bouquet?
Yes! We’re happy to create bespoke arrangements tailored to your colour preferences, flowers, or occasion.
Q: Do you sell gifts as well as flowers?
Yes, we stock a selection of gifts, including candles, wellness products, and curated gift sets that pair beautifully with our flowers.
Care & Longevity
Q: How do I care for my flowers once they arrive?
Trim the stems on an angle, change the water daily, and keep them in a cool spot away from direct sunlight for the best longevity.
Q: How long will my flowers last?
With proper care, most arrangements last between 5–7 days, depending on the flowers chosen and room conditions.
Payment & Ordering
Q: What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure online payment options.
Q: Can I schedule a delivery in advance?
Yes, you can pre-order flowers for a future date at checkout. Perfect for birthdays, anniversaries, and events.
Weddings & Events
Q: Do you create flowers for weddings and events?
Yes! We offer floral design services for weddings, corporate events, and special occasions. Get in touch to discuss your vision.
Contact
Q: How do I get in touch with Bloom & Rocket?
You can contact us via our website contact form, email, or phone. We’re always happy to help with any questions.